●Delivery time

1. Delivery usually takes approximately 2-5 business days in USA
2. Shipments might be delayed due to the following reasons:

• Bad weathers
• Public holidays
• Delay at the customs office

●Returns/Cancellation Policies

• As we selling our items on other websites ,at the same time, if the item was sold out before your purchase, your order will be cancelled with a full refund
• Customers are allowed to return the item within 30 days from the delivery or pick up date for a full refund.
• Items without the security tag are not allowed to be returned.
• All fees imposed during the return shipping are the responsibilities of the customer
• Please contact us before starting a return
• Please provide us the tracking number once return shipment is made.
• If the mistake caused by human error is occer, please forgive me for cancelling by us.
• The mannequin and outer box shown in the background of the photo are decorations and are not included.
• The included items are only those listed in the accessory section description above.

Osaru Japan is a web shop operated by an Osaka-based trading company with a history of over 40 years.

We have extensive experience in running an e-commerce operation, and this store specialize in selling a variety of Authentic Preowned Designer items.

We purchase only at auctions between specialized traders, and sell them after authenticity verification and inspection.

All items are 100% guaranteed authenticity.

If you decide to return the product as a fake, you will need to certify it by requesting repair at a regular store.

Please feel free to ask us about authenticity of the items.

Shop with confidence at our store!

Second Hand Dealer Permit

Osaka Public Safety Commission Permit : Article No.62232R024007